Innovation  |  Competition  |  Brand Power  |  Promoter Customers  |  Agile Business  |  Momentum  |  Aligned Team  |  Leadership  |  Customer Centricity
webinar VOC Execution

How to Use Customer Reviews: A Guide to the Ultimate Online Marketing Tool

Collecting customer reviews is now essential for every online business big and small.

88% of us have been influenced by an online customer service review before making a purchasing decision.

During this webinar you will discover:

  • Why customer reviews are so important
  • How to use reviews as a marketing tool
  • How to earn the all-important Google Stars
  • Why negative reviews are good!
Date: 30 Jun 2015
Time: 9:00 - 10:00 AM
Time Zone: ET
Hosted By: eSeller
Speaker: Phillip Smith, Country Manager UK, Trusted Shops

  VENDORS Get Your News Out!

A new way to get your key messaging to a bigger audience. Make it part of our daily stream of News, Articles, Opinion + More

Gain audience reach of tens of thousands of targeted business decision makers via our emails, social media and portal.

go to contact us page
Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

Article CX on Social

The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

Connect to Customer Excellence Magazine
Different social platforms ...
varied experiences.

Get a wide perspective on
Loyalty | CX | Rewards | Mobile | Gamification | Omnichannel | VOC

Achieving customer satisfaction has never been more complicated -- with so many generations of customers (Boomers and Gen X, Y and Z).  Throw in a multitude of communications platforms and the problem gets even more complex.

  © 2010-2017 Ideal Path. All rights reserved.